apk365 takes the privacy of every Pakistani player seriously. This policy explains exactly what personal data we collect when you use the apk365 platform, why we collect it, how we protect it, and what rights you hold over your own information.
Six core data-protection commitments that guide how apk365 handles every piece of information you share with us.
Every connection to apk365 — including login, deposit, withdrawal, and account management — is protected with 256-bit SSL encryption, the same standard used by international banking platforms serving customers in Karachi, Lahore, and across Pakistan.
apk365 stores player personal data in secure, access-controlled environments that are logically and physically separated from publicly accessible systems. Database access is restricted to authorised personnel only, with all access events logged and audited.
apk365 does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes. Your data exists on our platform to serve you — not to generate advertising revenue for external parties. This commitment is unconditional.
Registered apk365 users can request access to, correction of, or deletion of their personal data at any time by contacting our support team. We respond to all data rights requests within the timelines described in this Privacy Policy, without charge for standard requests.
apk365 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory and licensing obligations. Data that is no longer needed is securely deleted or anonymised on a defined schedule.
As a platform operating under an international gaming license, apk365 is subject to data protection requirements imposed by its licensing authority. This provides an additional layer of accountability beyond any voluntary commitment — our data handling practices are subject to regulatory review.
Important: By registering an account on apk365 or by continuing to use the apk365 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the apk365 platform. This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy.
This Privacy Policy ("Policy") describes how apk365 ("the Company", "we", "us", "our") — the operator of the online gaming platform accessible at apk365.ws ("the Platform") — collects, uses, processes, stores, shares, and protects personal data about individuals ("Users", "you", "your") who register for or use the Platform.
apk365 is committed to handling personal data responsibly and transparently. This Policy is written in plain, accessible English to ensure that our Pakistani user base — including players in Karachi, Lahore, Faisalabad, Rawalpindi, and Islamabad — can clearly understand how their information is handled.
This Policy applies to all personal data collected through the apk365 website at apk365.ws, any associated mobile-optimised interfaces, and all communications between apk365 and its registered users (including support correspondence, promotional emails, and SMS notifications where consented to). It does not apply to third-party websites or services that may be linked from the Platform.
For the purposes of applicable data protection law, apk365 is the data controller in respect of the personal data of its registered users. As data controller, apk365 determines the purposes for which personal data is processed and the means by which that processing takes place.
apk365 operates under an international gaming license that imposes data protection and privacy obligations as conditions of the license. These obligations sit alongside any applicable Pakistani data protection regulations and provide a baseline standard for all data handling activities on the Platform.
All inquiries relating to personal data — including access requests, correction requests, deletion requests, and complaints — should be directed to the apk365 data protection contact point at: [email protected]
apk365 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and occasionally from third-party verification or fraud-prevention providers. The categories of data collected are detailed in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, CNIC or passport number | Provided by you at registration or KYC |
| Contact Data | Email address, mobile number, residential address (city, district, province) | Provided by you at registration |
| Financial Data | JazzCash account number, EasyPaisa account number, bank account details (HBL, UBL, Meezan), card last four digits | Provided by you at deposit / withdrawal |
| Gaming Activity Data | Bet history, game sessions, win/loss records, bonus usage, deposit and withdrawal history | Automatically generated by Platform activity |
| Technical Data | IP address, device type and model, operating system, browser type, session timestamps | Automatically collected via Platform |
| KYC Documentation | Scanned or photographed government-issued ID, proof of address documents | Provided by you on request |
| Communication Data | Support chat transcripts, support email correspondence, feedback submissions | Generated through support interactions |
| Cookie & Tracking Data | Session cookies, preference cookies, analytics identifiers | Automatically collected via browser |
apk365 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) unless specifically required by regulatory obligations and expressly consented to by the User.
apk365 relies on the following legal bases for processing personal data, depending on the specific processing activity:
apk365 uses the personal data it collects for the following specific purposes:
To create and maintain your apk365 account, process your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card providers, settle your cricket betting and casino game outcomes, apply bonus credits, and generally provide you with access to the full apk365 platform as described in the Terms & Conditions.
To verify your identity and age (21+ requirement) as required by apk365's international gaming license, and to comply with AML and CTF obligations. KYC verification may be performed at registration, prior to first withdrawal, upon a material account change, or at any other time where apk365 has a legitimate regulatory reason to verify identity.
To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, match-fixing activity, and other prohibited conduct. Technical data (including IP addresses and device fingerprints) plays a central role in this monitoring. Where fraud is confirmed, relevant data may be shared with law enforcement authorities.
To identify gaming behaviour patterns that may be indicative of problem gambling — such as escalating deposit frequencies, extended uninterrupted play sessions, or communication suggesting distress — and to proactively offer responsible gaming tools including deposit limits, session caps, and self-exclusion options.
To respond to your support queries, process account-related requests, handle formal complaints, and communicate with you about your apk365 account in Pakistan Standard Time (PKT) via live chat and email.
To send you promotional offers, bonus notifications, PSL season campaign updates, and other marketing communications — but only where you have expressly opted in to receive such communications and have not subsequently withdrawn that consent.
To understand how Pakistani players use the Platform, identify features that are working well and those that need improvement, optimise the mobile experience for the devices most commonly used in Pakistan, and inform product development decisions.
apk365 does not sell personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
All third-party service providers who process personal data on apk365's behalf are bound by data processing agreements that require them to implement appropriate technical and organisational security measures and to process data only in accordance with apk365's documented instructions.
As an internationally licensed platform serving Pakistani users, apk365 may transfer personal data to servers and service providers located outside Pakistan. Where such transfers occur, apk365 takes appropriate steps to ensure that your personal data receives a level of protection consistent with the standards described in this Policy.
Protective measures for international transfers may include contractual safeguards (such as data processing agreements containing appropriate data protection clauses), technical security measures, and reliance on the data protection frameworks applicable under the jurisdiction of apk365's gaming license.
You may request further information about the specific safeguards in place for international transfers by contacting apk365 at [email protected].
apk365 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law, regulation, or our gaming license obligations. The following indicative retention periods apply:
Personal data that has reached the end of its applicable retention period is securely deleted or anonymised. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
apk365 implements a layered set of technical and organisational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
You also have a role in keeping your apk365 account data secure. Using a strong, unique password, enabling two-factor authentication, and logging out of shared devices are steps that meaningfully reduce the risk of unauthorised access to your personal data through your account.
apk365 uses cookies and similar tracking technologies (such as local storage and session identifiers) on the Platform. Cookies are small data files stored on your browser or device. The types of cookies used on apk365 are described below:
Most browsers allow you to control cookies through their settings. Disabling strictly necessary cookies may impair your ability to use the Platform, including logging in and completing transactions. Disabling analytics and marketing cookies will not affect core Platform functionality.
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to your personal data held by apk365:
To exercise any of the above rights, please contact [email protected] with a clear description of your request. apk365 will respond within thirty (30) calendar days for standard requests. Where a request is complex or involves a large volume of data, apk365 may extend this period by a further thirty (30) days with written notice. Identity verification may be required before apk365 processes any data rights request to ensure that data is not disclosed to an unauthorised party.
The apk365 Platform is strictly for individuals aged 21 years and above. apk365 does not knowingly collect or process personal data relating to individuals under the age of 21. Registration of an account by or on behalf of a minor constitutes a breach of the apk365 Terms & Conditions.
Where apk365 discovers or has reasonable grounds to believe that personal data relating to an under-age individual has been collected, apk365 will immediately:
If you are a parent or guardian and believe that a minor in your care has registered an account on apk365, please contact [email protected] immediately. apk365 will treat such reports as a priority and act promptly.
apk365 may send you marketing communications — including PSL season promotions, new game launch announcements, deposit bonus offers, and loyalty programme updates — only where you have expressly opted in to receive such communications during account registration or through your account settings.
You may withdraw consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect your ability to use the Platform or receive service-related communications (such as transaction confirmations, account security notifications, and support responses), which are sent on the basis of contractual necessity rather than consent.
apk365 does not share your contact details with unaffiliated third parties for their direct marketing purposes.
apk365 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or the introduction of new Platform features that involve the processing of personal data in new ways.
Where changes are material — meaning they meaningfully affect how apk365 uses your personal data or the rights available to you — apk365 will provide advance notice of not less than fourteen (14) days before the changes take effect, either by posting a prominent notice on the Platform or by sending a notification to your registered contact details.
The "Effective" date shown at the top of this Policy and in the hero section above reflects the date of the most recent revision. The previous version of this Policy is available on request from [email protected].
Continued use of the apk365 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not accept any revised Policy, you should cease using the Platform and may close your account.
For all privacy-related inquiries — including data access requests, correction requests, deletion requests, complaints about how apk365 has handled your personal data, or general questions about this Policy — please contact:
If you are not satisfied with apk365's response to your privacy complaint, you have the right to escalate your complaint to the data protection supervisory authority or dispute resolution body designated under apk365's gaming license. Details of the relevant authority are available on request from the support email address above.
apk365 takes all privacy complaints seriously and treats them as an opportunity to identify and correct any gaps in our data handling practices. We aim to resolve all complaints to the User's reasonable satisfaction within the timelines described above.
A quick visual summary of the rights apk365 users have over their personal data.
Request a copy of all data apk365 holds about you
Fix inaccurate or incomplete data on your account
Request deletion of your data where legally permitted
Limit how apk365 processes your data in certain cases
Receive your data in a machine-readable format
Opt out of marketing and certain other processing
To exercise any of these rights, contact [email protected] with the subject line "Privacy / Data Rights Request". We respond within 30 calendar days.
Millions of Pakistani players trust apk365 with their personal data and PKR transactions every day. Review our Terms & Conditions and Responsible Gaming commitments, or log in to your account to manage your privacy settings.
21+ only. Real-money gaming involves financial risk. apk365 promotes responsible gaming. Play within your means.